The Blog dedicated to Talking Avatars, Virtual Assistants, Live Chat, User Interactions and much more...

The HR chatbot, a tool bound to evolve

Rebecca_Living Actor

The digital transformation has a growing impact on businesses. Human resources are at the heart of this transformation. The need to support and integrate digitalization is an important challenge for any company’s HR department. The HR Chatbot is a digital embodiment of the evolution of collaborative modes and communications in companies. Chatbots are computer programs […]

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Happy New Year 2017!

Happy New Year

Dear users and followers of Living Actor™! Following the growing trend in 2016 of chatbots in the customer relations and support market, 2017 will be the year of accelerating automation of services and robotics. With assistance available 24/7, automated processing of routine tasks, intelligent multi-service concierge support, and much more, Living Actor™ is proud to […]

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Self-care and Chatbot Solutions Revolutionize E-commerce Customer Service!

Chatbot

Web self-service (dynamic FAQs, chatbots, etc.) enables e-commerce web sites to meet consumers’ expectations and increase conversion rates E-commerce is a rapidly growing market (+ 15% turnover in the 2nd half of 2016 according to e-commerce experts at FEVAD). Blue-chip companies are struggling to enrich their web sites beyond static FAQs. Web self-service is in […]

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Living Actor accelerates its deployment in UK!

Living Actor au Royaume Uni

Living Actor™ is developing its presence on the UK market with its partner ICConsult Ltd and both companies will be present at the Customer Contact Expo in London on September 28th and 29th to demonstrate the latest innovations in the fields of Chatbots and Intelligent Virtual Assistants. Ian Cox, CEO and Founder of ICConsult says: […]

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Living Actor™ Virtual Assistant Nora is at the heart of the 2016 UEFA European Championship

Euro2016

The 2016 UEFA European Championship is taking place in 10 cities across France including Bordeaux. Keolis Bordeaux, the TBC (train and Bus public transport network that serves all 28 municipalities in the Bordeaux Urban Community, is poised to support the influx of visitors with Nora, their virtual assistant. Nora answers visitors’ questions at InfoTBC.com. From timetables and […]

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Win-Win Partnership Between a SME and Large Company: Natixis Interépargne Case Study

Natixis Virtual Agent

A 7-year collaboration between Natixis Interépargne and the Living Actor ™ team earned them a 2016 CRM Award for Best Virtual Assistant. Natixis Interépargne, with nearly 56,000 corporate customers and 3 million accounts, is a pioneer of employee savings plans and a major player in France. The Need The 2008 financial crisis created a climate […]

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Mister / Miss Client 2016: Living Actor takes the Top 3 Positions

Mister-Client-Best-Virtual-Agent

During the Stratégie Clients 2016 fair in Paris, the leading French CRM exhibition and conference, the 7th Miss/Mr Client Prize for the best Virtual Assistant will be awarded by Thierry Spencer, from Sensduclient.com blog with the participation of the Paris Dauphine University MOI Master. Prize is awarded to the best French speaking virtual agent of the year. In […]

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Meet Living Actor @Strategie Clients show in Paris, April 12 to 14

LivingActor-Self-Service-EN2

The Living Actor™ team will be very happy to meet you during the Strategie Clients 2016 tradeshow in Paris, France from April 12 to 14. This will be a great opportunity for us to share with you some exciting news about: Customer success stories over the past 12 months:  public sector, tourism, services to companies, energy supply, […]

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New Corporate Website: Responsive Web and Many Case Studies

In 2014, Cantoche turns 15 years old! 15 years of innovation, creativity, and entrepreneurship 15 years of projects with 500 clients in over 40 countries 15 years of team work to better serve our clients every day We are an innovative leader in customer engagement and we’re pleased to be working on many projects for […]

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