Living Actor™ is developing its presence on the UK market with its partner ICConsult Ltd and both companies will be present at the Customer Contact Expo in London on September 28th and 29th to demonstrate the latest innovations in the fields of Chatbots and Intelligent Virtual Assistants.
Ian Cox, CEO and Founder of ICConsult says: “we are at the edge of a deep transformation in the support services industries as all companies need to deliver high quality 24/7 service to their client, while reducing their service costs. After being part of the telecommunication industry over the past 20 years, I’m convinced that service automation is the key to achieve this target”.
During the Expo, ICConsult and Living Actor™ will demonstrate solutions on stand 207 including Intelligent Virtual Agents, Live Chat, mobile Apps, Automation processes (RPA) for selfservice, and our team will be happy to discuss projects and future trends in the market.
This post is also available in: French