The Blog dedicated to Talking Avatars, Virtual Assistants, Live Chat, User Interactions and much more...

Chatbot at the heart of the Stratégie Clients Trade Show

strategie-client-small

From April 18th – 20th the Stratégie Clients Trade Show will be held in Paris. It is a trade show dedicated to an increasing number of varied and sophisticated solutions which forge the bonds between businesses and their clients. One of the major themes at the trade show will be synchronous customer relations. These relations […]

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The HR chatbot, a tool bound to evolve

Rebecca_Living Actor

The digital transformation has a growing impact on businesses. Human resources are at the heart of this transformation. The need to support and integrate digitalization is an important challenge for any company’s HR department. The HR Chatbot is a digital embodiment of the evolution of collaborative modes and communications in companies. Chatbots are computer programs […]

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Self-care and Chatbot Solutions Revolutionize E-commerce Customer Service!

Chatbot

Web self-service (dynamic FAQs, chatbots, etc.) enables e-commerce web sites to meet consumers’ expectations and increase conversion rates E-commerce is a rapidly growing market (+ 15% turnover in the 2nd half of 2016 according to e-commerce experts at FEVAD). Blue-chip companies are struggling to enrich their web sites beyond static FAQs. Web self-service is in […]

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An Intelligent Virtual Assistant for Small Companies: A Dream or Reality?

PME Chatbots

Used before by only large companies, Intelligent Virtual Assistants (IVA) take advantage of the latest technological advances and have now become accessible to small organizations. Easy to set up and inexpensive to maintain, they are an ideal solution for companies looking for a digital transformation! A Fast, Growing Market According to a recent study by […]

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Yoko, Toshiba Virtual Helpdesk Assistant, successfully deployed across Europe!

Yoko, Toshiba Virtual Helpdesk Assistant, successfully deployed across Europe!

Living Actor™ is proud to announce Yoko’s successful deployment across 17 European countries including the UK, Ireland, France, Germany, Ukraine, Slovakia and Slovenia. Yoko, a Virtual Assistant, is also available in Turkey and Israel and will soon be launched in Spain, Portugal and the Netherlands. With more than 130,000 customer conversations per month, Yoko works […]

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Self-Learning Virtual Agents for Contact Centers

Learning Avatar

The ODISAE project is designed to achieve a semantic parser of conversations between agents and customers online (via chat, email or on a forum) and use it to enrich a CRM system of non-existent semantic features in the systems currently available on the market. This innovation will be used to describe conversations with several properties: […]

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Living Actor™ Fireman Andrew giving Training in Paris!

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SafetyBus is a training company and has been a client and partner of Living Actor™ for long. The Avatars Lilly (trainer) and Andrew (fireman) are part of their team and they are present inside and outside of the trucks to provide training and advice. Here under is a picture of the Fire Training Unit taken […]

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Meet our Team @Strategie Clients show in Paris, April 12 to 14

Living Actor™ featured at the Client Strategy Conference in Paris, France

The Living Actor Team will be very happy to meet you at”Stratégie Clients” tradeshow in Paris from April 12 to 14 april 2016. – Would you like to discuss our latest business cases? – Would you want a personalized demonstration? – Would you wish to test our latest innovations and discover our new products and […]

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ES offers Web Self-Service 24/7 with Elsa !

Elsa, Intelligent Virtual Agent for FAQ and selfservice

Energie de Strasbourg has chosen Living Actor for its Dynamic FAQ with the Intelligent Virtual Agent Elsa. Elsa is the face of the online Customer Service and she is available 24/7. She understands all current customers’s requests and answers in realtime: payment, contract, consuption… Come and talk with her!   Elsa embeds the latest generation of […]

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